Artist Irreplaceability Index™

— Terms and Conditions

TERMS AND CONDITIONS

Artist Irreplaceability Index™

Effective Date: April 20, 2026

Last Updated: April 20, 2026

AGREEMENT TO TERMS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and the Artist Irreplaceability Index™ ("AII," "we," "us," or "our"), governing your access to and use of our website, digital products, assessment tools, and all related services (collectively, the"Services").

By purchasing any product, completing our assessment, or accessing any of our digital content, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not access or use our Services.

1. THE COMPANY

Legal Business Name: Artist Irreplaceability Index™

Operating Brand: Artist Intelligence Framework™

Website: artistirreplaceability.com

Contact Email: [email protected]

Business Address: 1230 E Henry Street, Savannah, Georgia, United States

2. OUR PRODUCTS AND SERVICES

2.1 Product Overview

The Artist Irreplaceability Index™ offers the following digital products and services:

Entry Products:

The Artist Intelligence Assessment ($27) — A 25-question scored assessment that identifies your career archetype across five dimensions of irreplaceability

5-Day Action Sprint — A free completion bonus delivered automatically upon finishing the assessment, customized to your archetype

Core Products:

Career Path Forward ($197) — An archetype-specific career roadmap and strategic framework delivered as a digital document

Artist Enterprise System™ ($496) — A comprehensive five-system implementation toolkit for building an enterprise-ready, AI-prepared,

market-facing creative career, delivered as an archetype-specific digital product package

2.2 Digital Product Nature

All products sold by the Artist Irreplaceability Index™ are digital products delivered electronically. By purchasing, you acknowledge and agree that:

  • Digital products are delivered via email and/or download link immediately or

  • within a reasonable time after purchase

  • No physical product will be shipped

  • Delivery is considered complete when the digital file or access link is sent to your email address on file

3. PURCHASES AND PAYMENT

3.1 Pricing

All prices are listed in United States Dollars (USD) and are subject to change without no

3.2 Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. By making a purchase, you agree to Stripe's Terms of Service and Privacy Policy. The Artist Irreplaceability Index™ does not store your full credit card information on our servers.

3.3 Accepted Payment Methods

We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover, as well as any additional payment methods enabled through Stripe.

3.4 Order Confirmation

Upon successful payment, you will receive an order confirmation email to the address you provided. Please retain this email as your proof of purchase.

3.5 Failed Transactions

If your payment is declined, you will be notified immediately. No product access will be granted until payment is successfully completed. Please contact your financial institution or use an alternative payment method.

3.6 Taxes

You are responsible for any applicable taxes, duties, or fees imposed by your local, state, or national government related to your purchase. We will collect sales tax where required by law.

4. REFUND POLICY

4.1 Our Commitment

We stand behind the quality and value of our products. We want you to feel confident in your purchase.

4.2 Refund Terms by Product

The Artist Intelligence Assessment ($27): We offer a 7-day satisfaction guarantee. If you complete the assessment and do not gain a single meaningful insight about your career position, contact us within 7 days of purchase at [email protected] with your reason, and we

will issue a full refund. No lengthy justification required.

Career Path Forward ($197)

We offer a 7-day review period. If you have reviewed your archetype-specific Career Path Forward and do not find it valuable, contact us within 7 days of purchase. Refunds are considered on a case-by-case basis and require that you demonstrate you engaged with the material.

Artist Enterprise System™ ($496)

We offer a 14-day satisfaction guarantee. If you have genuinely engaged with the System and do not find it valuable, contact us within 14 days of purchase at [email protected]. We may request evidence of engagement (e.g., completed worksheets, attempted templates) before processing a refund.

Bump Offers and Order Upgrades

Refund requests for bump offers and order upgrades follow the same timeline as the primary product with which they were purchased.

4.3 Non-Refundable Circumstances

Refunds will not be issued in the following circumstances:

  • You have downloaded or accessed all components of the product and claim non-satisfaction without specific feedback

  • Your refund request is submitted after the applicable refund window has expired

  • You have violated these Terms and Conditions

  • You claim a chargeback through your financial institution without first contacting us (see Section 4.5)

4.4 Refund Process

To request a refund:

  • Email [email protected]

  • Use subject line: "Refund Request — [Product Name] — [Order Date]"

  • Include your full name, email address used for purchase, and reason for refund

  • Allow 2–3 business days for review

  • Approved refunds are processed within 5–10 business days and returned to your original payment method.

4.5 Chargebacks

We take chargebacks seriously. If you initiate a chargeback with your bank or credit card company without first contacting us to resolve the issue, we reserve the right to:

  • Dispute the chargeback with documented evidence of delivery and your agreement to these Terms

  • Permanently revoke your access to all AII products and services

  • Report the dispute to relevant fraud prevention services

We encourage you to contact us first — we are committed to resolving any issue fairly and promptly.

5. INTELLECTUAL PROPERTY

5.1 Our Content

All content within the Artist Irreplaceability Index™ ecosystem — including but not limited to the Artist Intelligence Assessment, Career Path Forward, Artist Enterprise System™, all written frameworks, templates, scripts, email content, worksheets, brand assets, the "Artist Irreplaceability Index™" name, the "Artist Intelligence Framework™" name, the "Irreplaceability Index" concept, all archetype names and profiles (Vulnerable Practitioner, Hidden Expert, Institutional Insider, Artist-Strategist), and all associated methodologies — is the exclusive intellectual property of the Artist Irreplaceability Index™ and is protected by United States and international copyright, trademark, and intellectual property laws.

5.2 License Granted to You

Upon purchase of any product, we grant you a limited, non-exclusive, nontransferable, personal license to:

  • Access and use the purchased digital product for your own personal and professional career development

  • Print or save copies of digital documents for your own personal use

  • Apply the frameworks, templates, and tools in your own professional

5.3 Restrictions

You may NOT, under any circumstances:

  • Resell, redistribute, or share any purchased product with any other person or entity

  • Reproduce, copy, or duplicate our content for public distribution in any format

  • Teach or create derivative products based on our frameworks, methodologies, or content without written permission

  • Upload our content to any website, platform, file-sharing service, or AI training dataset

  • Use our brand names, trademarks, or logos without explicit written authorization

  • Screen-share, livestream, or publicly display our paid content in any forum

  • Claim authorship or ownership of any content created by the Artist Irreplaceability Index™

Violation of these restrictions constitutes copyright infringement and may result in legal action.

5.4 Your Content

Any feedback, testimonials, or content you share with us remains yours. By sharing it with us, you grant us a non-exclusive, royalty-free, perpetual license to use your feedback and testimonials (with your name and general professional context, unless you request anonymity) in our marketing materials, website, and promotional content.

6. DISCLAIMER OF WARRANTIES

6.1 Educational and Informational Nature

All products and content offered by the Artist Irreplaceability Index™ are provided for educational and informational purposes only. They are not a substitute for professional legal, financial, accounting, psychological, or career counseling advice.

6.2 No Guarantee of Results

We make no guarantee of specific results. Career outcomes depend on numerous factors outside our control, including your individual circumstances,

effort, market conditions, geographic location, artistic discipline, and many other variables. Any income figures, career outcomes, or success stories referenced in our marketing materials are examples only and are not typical or guaranteed results.

6.3 As-Is Provision

Our products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of

merchantability, fitness for a particular purpose, or non-infringement.

7. LIMITATION OF LIABILITY

7.1 Maximum Liability

To the fullest extent permitted by applicable law, the total liability of the Artist Irreplaceability Index™ to you for any claim arising out of or relating to these Terms or our products shall not exceed the amount you paid for the specific

product giving rise to the claim.

7.2 Exclusion of Consequential Damages

In no event shall the Artist Irreplaceability Index™ be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, even if we have been advised of the possibility of such damages.

7.3 Indemnification

You agree to indemnify, defend, and hold harmless the Artist Irreplaceability Index™, its owners, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of our products or your violation of these Terms.

8. ASSESSMENT AND ARCHETYPE RESULTS

8.1 Nature of Assessment Results

The Artist Intelligence Assessment is a professional development tool designed to help career artists identify their current positioning and strategic opportunities. Assessment results and archetype assignments are:

  • Based on your self-reported responses at the time of completion

  • Reflective of your current career stage and are not permanent designations

  • Intended as a strategic starting point, not a definitive or final career evaluation

  • Not a psychological assessment, diagnostic tool, or clinical instrument

8.2 Accuracy of Results

The accuracy and usefulness of your archetype assignment depend entirely on the accuracy and honesty of your responses. We are not responsible for results that do not resonate if responses were not completed thoughtfully or accurately.

8.3 One-Time Assessment Policy

Each purchase grants access to one assessment completion. If you wish to retake the assessment (for example, after significant career changes), a new purchase is required.

9. EMAIL COMMUNICATIONS

9.1 Transactional Emails

By making a purchase, you consent to receive transactional emails related to your order, including order confirmation, product delivery, and customer support communications. These emails are necessary for service delivery and cannot be opted out of while you remain a customer.

9.2 Marketing Emails

By making a purchase or opting in through our website, you consent to receive marketing emails including our post-purchase nurture sequence, product announcements, and promotional offers. You may opt out of marketing emails at any time using the unsubscribe link in any email we send, without affecting your access to purchased products.

9.3 Email Deliverability

You are responsible for ensuring that emails from artistirreplaceability.com are not filtered into your spam or junk folder. We are not responsible for undelivered emails due to spam filters, full inboxes, or incorrect email addresses provided at checkout.

10. PRIVACY

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at artistirreplaceability.com/privacy to understand our practices.

11. THIRD-PARTY SERVICES

Our Services integrate with third-party platforms including GoHighLevel, Stripe, Typeform, and others. Your use of these platforms is subject to their respective terms of service and privacy policies. We are not responsible for the actions, content, or privacy practices of third-party services.

12. MODIFICATIONS TO SERVICES AND PRICING

12.1 Product Changes

We reserve the right to modify, update, improve, or discontinue any product or service at any time without notice. We are committed to honoring all purchases made before any discontinuation.

12.2 Pricing Changes

Prices are subject to change at any time. Price changes do not affect purchases already completed.

12.3 Terms Changes

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to active customers and posted on our website. Your continued use of our Services after the effective date of any changes constitutes acceptance of the revised Terms.

13. GOVERNING LAW AND DISPUTE RESOLUTION

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions.

13.2 Informal Resolution

Before initiating any formal dispute, you agree to contact us at [email protected] and attempt to resolve the matter informally. We will make every reasonable effort to resolve any dispute directly within 30 days of notification.

13.3 Binding Arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or our Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in [Your City, Your State]. The arbitrator's decision shall be final and binding.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis only. You waive any right to participate in a class action lawsuit or class-wide arbitration against the Artist Irreplaceability Index™.

13.5 Exception for Intellectual Property Claims

Notwithstanding the arbitration clause, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for claims involving intellectual property infringement.

14. GENERAL PROVISIONS

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any product-specific terms,constitute the entire agreement between you and the Artist Irreplaceability Index™ regarding your use of our Services and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to by us in writing.

14.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, government action, internet outages, or third-party platform failures.

15. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms and Conditions:

Artist Irreplaceability Index™

General Support: [email protected]

Legal Inquiries: [email protected]

Website: https://irreplaceableartist.com/

Response Time: Within 2 business days for general inquiries; within 5 business days for legal matters

16. ACKNOWLEDGMENT

By purchasing any product or using any service offered by the Artist Irreplaceability Index™, you acknowledge that:

  • =You have read these Terms and Conditions in their entirety

  • You understand and agree to be bound by all provisions

  • You are at least 18 years of age

  • You have the legal authority to enter into this agreement

  • You understand that our products are digital and educational in nature

  • You understand that results are not guaranteed

These Terms and Conditions were drafted specifically for the Artist Irreplaceability Index™ and reflect our actual business practices and product offerings. We strongly recommend consulting with a licensed attorney in your jurisdiction to ensure these Terms are fully compliant with all applicable federal, state, and local laws, particularly regarding consumer protection, digital product sales, and arbitration requirements in your specific state.

Last reviewed: April 20, 2026